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Customization of Agent and Applet components.

DRE also considers ironclad security fundamental, so you and your end users can rest assured that data is designed to stay safe at every point in the support process.

Basic system info (OS, CPU, RAM Network, Disc space)ĭRE not only provides clear dashboards and data to help you optimize business efficiency, but also gives you tremendous flexibility to brand and configure elements for your organization.

Remote printing for Mac and Windows on any printer.

Prevent auto-sleep, auto-lock, and inactivity disconnects.

Terminal session access with user access selection.Force reboot and reconnect-in Safe Mode if necessary.Run local batch script (system shell session).Session transfer and multisession handling.Color and quality adjustment for high- to low-bandwidth users.DRE offers some of the most advanced troubleshooting, communication, and security features to get the job done fast and right. Techs need sharp, powerful tools to diagnose issues quickly and ensure end users get the service they expect.

Application Performance Optimization Pack.Server Performance & Configuration Bundle.